Guest Relation Executive

3 days ago


Coimbatore, India Zolostays Property Solutions Full time

ZoloStays stands out as the leading provider of managed student housing and co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing.

Zolo is a community that fosters growth and personal development. Our founders believe that potential, not just pedigree, is the key to success, and that is why they built Zolo around the principle of thinking like an owner. Hence, we seek passionate individuals ready to innovate, flapping their wings outside of the traditional 9-to-5 schedule

**Responsibilities**:
Ensure exceptional guest experiences by delivering personalized service and addressing guest queries promptly and professionally.

Handle guest complaints and resolve issues effectively, maintaining a positive and customer-centric approach.

Monitor and maintain high standards of cleanliness, comfort, and safety throughout the property

Assist in organizing and managing special events or promotions.

Coordinate with the management team to implement strategies for enhancing guest satisfaction and loyalty.

**Requirements**:
A degree in Hotel Management or a related field

0-2 years of experience working in Front Office, Housekeeping, or Food and Beverage service departments of 4 and 5-star hotels.

Flexibility to work in a dynamic and fast-paced environment

Attention to detail and strong organizational skills.

Strong problem-solving abilities and the ability to handle difficult situations with tact and diplomacy

**Salary**: From ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

**Speak with the employer**
+91 9620002395



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