Sales Executives
1 week ago
**Job Summary**:
The Sales Executive position at Trance Form's Tiles / Sanitary Ware/Hey Concrete/Nova mix department entails engaging with customers, generating leads, delivering product presentations, and closing sales. Effective communication and relationship management skills are key requirements for this role.
**Key Responsibilities**:
- **Customer Engagement**:
- Attend to customers in the showroom.
- Assist customers in selecting products.
- Provide product presentations and customizations as needed.
- Respond to customer calls and inquiries promptly.
- **Sales Process Management**:
- Generate leads through architects, existing customers, and update in software tools.
- Follow up the lead and keep software updated at real time status
- Prepare and present quotations to customers, including reviewing discount structures.
- Negotiate and finalize quotations after obtaining approval from directors.
- Convert orders upon receiving advance payments or client purchase orders.
- Ensure Indent are sent against sales order or inventory is blocked in warehouse against sales orders.
- Follow up with clients for due payments and ensure timely delivery.
- Avoid mistake to keep customers satisfied.
- Never give wrong commitment which create customer complaints.
- **Site Visits and Customizations**:
- Conduct site visits to gather measurements and understand customization requirements.
- Ensure all specific customer requirements are met and documented.
- **Inventory and Display Management**:
- Ensure new arrivals are displayed in the showroom.
- Manage the display of products available in the warehouse.
- Focus on clearance sales and non-moving items.
- **Team Collaboration and Administration**:
- Work closely with accounts, logistics, purchase, and warehouse departments.
- Coordinate sales returns with the logistics and accounts team.
- Achieve monthly, quarterly, and yearly sales targets.
- Own the responsibility for targets and customer satisfaction.
Note: - Additional responsibilities can be added if required by Management.
**Competency-Based Responsibilities Matrix**:
**Key Responsibility Area**
**Key Performance Indicator (KPI)**
**Skills Required**:
**Customer Engagement**
Low customer complaints
MS Office, Communication, Presentable
**Sales Process Management**
Achievement of sales targets, low customer dues
Negotiation, Sales, Follow-up skills
**Site Visits and Customizations**
Accurate measurements and customizations
Problem-solving, Attention to detail
**Inventory and Display Management**
Display accuracy and clearance sales
Inventory management, Organizational skills
**Team Collaboration and Administration**
Effective teamwork and target achievement
Teamwork, Adaptability, Coordination
**Educational Qualifications**:
- **Required**: Any Graduate
**Experience**:
- **Total Experience**: 0 to 3 years
- **Specific Industry Experience**: Product knowledge and spoken communication skills
contact No **7013954339**
Pay: ₹25,000.00 - ₹38,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
**Language**:
- English (preferred)
Work Location: In person
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