Sales Executive

4 hours ago

Kochi Kerala, India THOMSUN MUSIC HOUSE Full time

**Position**: Sales Executive
**Location**: Kochi, Kerala, India
**Company**: Thomsun Music House
**Employment Type**: Full-time

**About Us**:
Thomsun Music House is a leading distributor and retailer of musical instruments and audio equipment. With a rich history of promoting music and musical education, we are dedicated to providing top-quality products and exceptional customer service. Our mission is to inspire and support musicians of all levels by offering a wide range of instruments, equipment, and accessories.

**Key Responsibilities**:

- **Sales and Customer Service**:

- Actively engage with customers to understand their needs and provide expert advice on musical instruments and audio equipment.
- Demonstrate product features and benefits to customers to facilitate informed purchasing decisions.
- Achieve and exceed sales targets by effectively closing sales and upselling additional products and services.

**Product Knowledge and Inventory Management**:

- Maintain up-to-date knowledge of our product range and industry trends.
- Assist in managing inventory levels, ensuring that popular products are always in stock.
- Participate in regular training sessions to stay informed about new products and technologies.

**Customer Relationship Management**:

- Build and maintain long-term relationships with customers to foster loyalty and repeat business.
- Handle customer inquiries and complaints professionally and promptly, ensuring a high level of customer satisfaction.
- Follow up with customers post-purchase to ensure they are satisfied with their products.

**Sales Reporting and Analysis**:

- Prepare regular sales reports and analyses to track performance and identify areas for improvement.
- Provide feedback to management on customer preferences, market trends, and competitive activities.

**Requirements**:

- **Experience**:

- Minimum of 2-3 years of experience in sales, preferably in the music or audio equipment industry.
- Proven track record of meeting or exceeding sales targets.

**Skills and Abilities**:

- Strong interpersonal and communication skills.
- Excellent customer service skills with a passion for helping customers find the right products.
- Ability to work independently and as part of a team.
- Proficiency in using sales and inventory management software.

**Additional Requirements**:

- Knowledge of musical instruments and audio equipment is essential.
- Flexibility to work on weekends and holidays as required.

**Job Types**: Full-time, Part-time

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Day range:

- Weekend availability

Shift:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Business development: 3 years (preferred)
- total work: 4 years (preferred)
- Sales: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9633007540

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