
Receptionist
6 days ago
**Job Title**: Receptionist
**Location**: Shalom Institute of Mental Health and Research (SIMHAR), Parali, Palakkad
**Job Type**: Full-Time
**Industry**: Mental Health
**Job Summary**:
**Key Responsibilities**:
- Greet and assist patients, visitors, and caregivers with warmth and empathy.
- Manage front desk operations including answering incoming calls, responding to inquiries, and directing calls to appropriate departments.
- Register patients, schedule appointments, and assist in coordinating consultations and follow-ups.
- Maintain accurate and confidential patient records and appointment logs.
- Handle incoming and outgoing mail, documents, and courier packages.
- Liaise with clinical and administrative staff to support smooth hospital operations.
- Ensure the reception and waiting area remain clean, calm, and organized.
**Qualifications**:
- Minimum qualification: Higher Secondary (12th pass); a diploma or certification in office administration or healthcare support is a plus.
- Previous experience in a hospital, clinic, or healthcare reception role preferred.
- Basic computer skills and familiarity with Electronic Medical records (EMR) or appointment software.
- Excellent verbal and written communication skills in English and Malayalam. Language proficiency in Tamil preferred.
- Strong interpersonal skills, patience, and the ability to remain composed in a healthcare setting.
- Commitment to maintaining patient privacy and confidentiality.
Pay: ₹10,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
Ability to commute/relocate:
- Palakkad, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Expected Start Date: 01/06/2025
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