Shift Supervisor(Restaurants)

2 days ago


Bengaluru, India O3Hire Full time

Shift supervisors work in retail, warehouses, and cafes and coordinate the daily operations

during a shift. They are in charge of maintaining high productivity and a consistently positive

customer experience.
- Displays integrity, honesty & knowledge in a way resulting in elevating Brand’s image.
- Remains calm & composed under pressure & sets example for the team by exhibiting

people (team & customers) centric approach.
- Evaluates customer’s needs through anticipation & asking relevant questions &
responding accordingly.
- Encourages & maintains transparent communication between team & SM through timely

communicating the requirement & need of team.
- Supports in successful completion of new TM training through periodic checks, conveying

appropriate feedback to acquire skill & recognizing on completion.
- Drives a cordial & positive atmosphere through genuine & periodic coaching &
empowering team with tools & resources to develop themselves.
- Role models customer centric approach through timely feedback about people, product

& services & responding to it appropriately.
- Exhibits reward & recognition culture to motivate the team.
- Takes ownership of self-learning & development & support in growth & development of

the team through imparting necessary skills.
- Follows SOP regarding opening & closing processes to ensure consistency.
- Executing SOPs pertaining to cash, safety & record keeping
- Remains flexible in terms of shifts & location of the café as per business needs.
- Takes ownership of whole customer’s experience including cleanliness & hygiene of café,

quality & consistent food & beverage & speed of service
- Drives sales building activities & support SM in achieving store’s goals.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Restaurant management: 2 years (required)


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