Restaurant Hostess

2 weeks ago

Bengaluru, India Wonderla Amusement Full time

**Location**:Bangalore

**Position Vacant**:Restaurant Hostess

**Qualification**:B.H.M / Diploma Or Any Degree

**Experience**:1-3 years (Only Female)

**Company Profile**:
The Wonderla Resort in Bangalore is the first of its kind luxury resort in India with the Wonderla Amusement Park right in its backyard - making it an ideal place to extend your holiday. Revel in the fun and relax under the sun in one of the finest resorts of Bangalore. Our top-notch hospitality and services are sure to make you feel at home.

A holiday resort, as well as a business hotel on Mysore Road, the facilities here, include luxurious rooms, fully equipped conference halls, a resto-o-bar called Red Ice, a fine dining restaurant, heated pool, recreation area and of course, the Wonderla Amusement Park in its backyard. Stay in one of the well-furnished rooms of our Bangalore resort which have a refined decor and pleasant ambience.

**Duties and Responsibilities**:

- Greeting, Seating, Touring, Hotel & Restaurant Guests.
- Maintains a cheerful, courteous disposition and a neat, clean and professional image.
- Allocate customers into sections of restaurant so all servers have tables.
- Greets guests upon entering the restaurant and assists guests while on a waiting list.
- Escorts guests to the designated table by rotation as soon possible, presents menus to each guest once they are seated.
- Arranges for booster seats or high chairs, as needed.
- Attends shift meetings on time.
- Bids farewell to guests as they leave. Ensures everything was satisfactory and invites guest to return.
- When not seating customers you help to clear the tables.
- Understands and responds to customer requests for assistance.
- You must always be attentive to the front door, be aware of who is coming and going. All customers should be properly greeted and given menus.
- Responds calmly to angry guests and notifies restaurant managers of situation.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Capable of communicating effectively verbally and in writing in English to respond clearly to customer requests.
- Take Feedback:

- Give feedback form to guest & collect feedback.
- Ensure background music & other guest amenities are operational.

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