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Collection Executive

2 weeks ago

Vishwakarma Industrial Area Jaipur Rajasthan, India wowidea consultingminds pvt.ltd Full time

**Position Title**: Collection Executive

**Location**: [Specify Location]

**Job Type**: Full-Time

Key Responsibilities:

- **Account Management**: Track and manage assigned accounts, ensuring timely collection and resolving discrepancies.
- **Customer Interaction**: Develop and maintain professional relationships with customers, explaining payment terms and resolving billing issues.
- **Payment Negotiation**: Discuss repayment plans or settlements with clients facing financial difficulties.
- **Reporting**: Maintain accurate records of all collection activities and provide detailed reports to management.
- **Legal Compliance**: Ensure all collection practices are compliant with applicable laws and company policies.
- **Dispute Resolution**: Investigate and resolve any disputes related to overdue payments in a timely and professional manner.
- **Follow-up**: Regular follow-up with clients regarding pending payments, ensuring mínimal overdue accounts.
- **Team Collaboration**: Work with the finance and sales teams to improve collection processes and customer satisfaction.

Skills & Qualifications:

- **Experience**: Minimum 1-3 years of experience in collections or related fields (e.g., customer service, finance).
- **Communication**: Strong verbal and written communication skills, with the ability to handle difficult situations professionally.
- **Negotiation**: Ability to negotiate settlements or payment plans with clients.
- **Detail-Oriented**: Strong attention to detail and accuracy when managing accounts.
- **Time Management**: Excellent time management and organizational skills, able to meet deadlines.
- **Problem-Solving**: Quick and effective problem-solving abilities to handle disputes or difficult situations.
- **Technical Skills**: Familiarity with Microsoft Office, Google Suite, and CRM software.

Educational Qualification:

- **Minimum**: High school diploma or equivalent. A bachelor’s degree in finance, business, or a related field is preferred.

**Salary**: ₹15,000 to ₹20,000 per month (depending on experience and skills)Additional Benefits:

- **Incentives/Bonuses**: Based on performance targets.
- **Work Environment**: Friendly and collaborative work environment.
- **Growth Opportunities**: Potential for career advancement based on performance.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person