Restaurant Host/hostess

4 days ago

Mumbai, India Hunger Pangs Pvt Ltd Full time

**Job description**

**Roles and Responsibilities**
- Meet and greet all guests at the front of the Restaurant by ensuring the following:

- Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.
- Ensure restaurant operating equipment is clean and in working order
- Maintaining impeccable uniform and personal presentation standards in accordance with outlet policy.
- Welcoming members to the Restaurant, by using the Restaurant name.
- Inquiring if they have a reservation and noting it in the reservation book if they do.
- Creating a reservation for them with their dining preferences if they do not have a reservation and noting it in the reservation book.
- Being attentive to guest requests.
- Escort members to their preferred table or reserved table and seat them according to restaurant standards.
- Take telephone bookings and document them in the Reservation Book according to restaurant standards.
- Be attentive to members and resolve their complaints where possible, reporting all incidents to your Supervisor.
- Maintain responsibility for the cleanliness of hostess stations.
- Maintain responsibility for the cleanliness of all menus and drink menus.
- Assist with beverage service.
- Assist with food service.
- Maintain detailed knowledge of the menu, including daily specials.
- Ensure tables are cleared quietly and efficiently.
- Complete dockets accurately and clearly.
- Maintain current information on all general activities of the outlet.
- Communication
- Customer Service
- Maintaining Guest History Data
- Team Work

**Perks and Benefits**

As per the prevailing industry standards

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Kala Ghoda, Mumbai - 400001, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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