Customer Support

Customer support representatives maintain customer satisfaction. They ensure that the team is adequately trained to promote excellent customer service. - Extend customer support by tele calls to generate maximum business and follow up of collections and customer complaints - Provide solutions to any relative problems of clients - Conducting quality assurance...

Urgently looking for a Customer Support Executive in Thrissur Minimum 1-2 year experience required Working time : 9-5.30pm Salary package : 15k-20k For more details please contact 8891170590 Work Location: In person **Speak with the employer** +91 8891170590

**Customer support engineer/ Technical support executive**: Handling calls related to our "Learners Note" online education system, and assisting the technical issues which the clients are facing and giving guidance for the same. Education: BCA/ experience in same field of work Experience: Min 1 year **Salary**: 18k (take home) Location: Thrissur (Work...

Follow up with the customers to increase response rate - Prepare the daily and monthly service reports to the management. - Prepare the daily and monthly service reports to the management. - Build and maintaining profitable relationships with key customers Resolve customer complaints quickly and efficiently. - Keep customers updated on the latest products in...

Graduation. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift COVID-19 considerations: Wear Mask. Sanitise properly. Ability to commute/relocate: - Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year...

1. Lead the development and implementation of comprehensive CRM strategies aligned with the organization's business goals. This includes defining customer segmentation, targeting, and positioning strategies. 2. Oversee the CRM system's overall functionality, ensuring data accuracy, security, and seamless integration with other business systems. 3. Analyse...

The Customer Relationship Executive - Call Center is a vital member of our customer support team, responsible for delivering exceptional customer experiences through telephone interactions. This role requires effective communication skills, empathy, and a solutions-oriented approach to address customer inquiries, resolve issues, and provide information about...

Duties and responsibilities 1.Handles incoming and outgoing calls 2. Respond to customer queries in a polite, friendly, and professional manner. 3. Take ownership of all cases until a satisfactory solution is reached. 4. Proper escalation process should be followed in all complex cases where the Associate may need to escalate the issue second level of...

Interact with clients Daily client database updating. Good communication in English, Tamil & Malayalam Customer service experience preferred, Freshers, can also apply **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Trichur - 680014, Kerala: Reliably commute or planning to relocate before starting...

Attend service and enquiry calls from customers - Pass the service calls to respective territory coordinators/managers - Territory wise service call details to be mailed to respective Area Managers & coordinators daily - E-mail daily work report to General Manager - Any other work as assigned from time to time **Salary**: ₹13,000.00 - ₹15,000.00 per...