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Call Centre Agent

2 weeks ago

Bengaluru Karnataka, India Global Capital Full time

**About the Role**:
We’re looking for Call Centre Agents to join our team. Whether you're just starting your career or have a bit of experience, this role offers a great opportunity to grow in a supportive environment.

**Key Responsibilities**:

- Respond promptly to customer inquiries and resolve complaints efficiently.
- Identify and escalate priority issues according to client guidelines.
- Keep accurate records of all customer interactions and transactions.
- Follow established communication procedures and company policies.
- Ensure high levels of customer satisfaction with every interaction.
- 0 to 2 years of experience in customer support or related fields.
- Excellent verbal and written communication skills.
- Confident phone presence with experience in handling a high volume of calls.

**Why Join Us?**
- Competitive salary
- Growth opportunities
- Friendly and supportive work environment

**How to Apply**:
Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person