Inside Sales Associate

4 days ago

Noida, India FloBiz Full time

**Inside Sales Associate**:
About Company

My Billbook is one of our flagship products that allows small businesses to create invoices, manage their

outstanding and monitor their stock on the go. My Billbook is currently being used by more than 5M+

businesses across 1000+ towns, with over $6 billion in annual transactions and we are growing 100%

month on month.

Any successful company’s success is defined by how happy its customers are. We at Flobiz, strive to

provide the best customer experience to our users. As a customer support associate, you will be

responsible for handling customer queries, enhancing customer journey with our product and overall

service experience.

Roles & Responsibilities:

- Understand the product in detail and provide a quick intro of its features to the users over the call
- Meet Daily, Weekly and monthly upsell targets as per company requirements
- Empathising with the pain points of the prospects, understanding their needs and identifying
- opportunities for selling the product.
- Schedule demonstrations for the customers and fix meetings with our product expert team.
- Assisting new prospects on the queries over the calls, creating interest in our product offerings.
- Identify, initiate and nurture relationships with potential future prospects that have been identified

and build positive relationships with them

**Requirements**:

- Minimum 2-3 years of experience in Inside Sales/Telesales/B2B Outbound sales.
- Bachelor’s Degree (Any domain)
- inside sales is a must.
- Should have impressive professional rapport-building skills
- Need to be comfortable with heavy outbound calling with a love for targets
- Excellent team player, but also must be able to identify, prioritize and manage work well
- independently with mínimal supervision.
- Resourceful, goal-oriented, metrics-driven and solution-focused.
- Ability to comfortably and confidently converse in Hindi & English.
- Need to be Persistent, focused, energetic and a self-starter with excellent multi-tasking and time

management skills
- Ability to work well cross-functionally, across departments and with varying personalities and skill

sets.
- Ability to work under high-pressure situations and meet targets

Language Known - Hindi / English

Location - NOIDA

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