Email Support Executive

7 days ago

Mumbai Maharashtra, India scymes services pvt limited Full time

**Responsibilities**:

- Assist clients with banking transactions and related services.
- Ensure compliance with banking regulations, guidelines, and internal policies.
- Maintain detailed records of customer interactions and transactions.
- Escalate complex issues to higher support teams when necessary.
- Coordinate with internal departments to resolve customer concerns.
- Strive to meet service level agreements (SLAs) and response timelines.
- Continuously work to improve customer satisfaction and service quality.

**Qualifications & Skills**:
Bachelor’s degree in any discipline
Strong communication & problem-solving abilities

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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