Customer Support Executive

4 weeks ago

Mumbai Maharashtra, India Talent Leads HR Solutions Full time

Telecaller Handling inbound calls queries and outbound calling Respond to customer query on Mail converse with customer internal external Coordination with customer and team member to resolve customer issue Customer Support Executive Voice Email Support Location Borivali Mumbai Experience Minimum 1 Year Real Estate Life Insurance Loan Department preferred Full-Time No Sales Job Responsibilities Handle inbound calls and respond to customer queries efficiently Make outbound calls for follow-ups and query resolution no sales Respond to customer emails in a professional and timely manner Coordinate with internal teams and external customers to resolve issues Maintain records of customer interactions and follow-up actions Requirements Minimum 1 year of experience in Real Estate Life Insurance or Loan Department Good communication skills verbal written Ability to multitask and work collaboratively with a team Basic computer knowledge Email MS Office

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