Flipkart Blended Process

4 days ago

Noida Uttar Pradesh, India Career Crox Full time

**Process**: Flipkart Hyperlocal - Blended (80% Chat & 20% Calls)
**Work Location**:Noida - Sector 62**
**Mode**: Work from Office

**Key Details**:

- **Eligibility**: Undergraduate & Graduate both can apply
- **Experience**:

- **Fresher**: Monthly CTC - ₹20,000
- **Experienced**: Monthly CTC - ₹23,000
- **Assessment**: Must clear **Versant Level 4**:

- **Shifts**: Rotational (24x7 Window)
- **Week Offs**: Rotational
- **Cab Facility**: Available up to 25 km (Rotational)

We are hiring for Flipkart's Hyperlocal Blended process. The role primarily involves resolving customer queries through chat (80%) and calls (20%). You will be responsible for delivering prompt, accurate, and professional customer service.

**Key Responsibilities**:

- Handle customer queries through chat and call support
- Ensure proper resolution and customer satisfaction
- Maintain documentation and records of interactions
- Follow company guidelines and quality standards

**Requirements**:

- Undergraduate or Graduate
- Good communication skills - written and verbal
- Comfortable with rotational shifts and week offs
- Must clear **Versant Level 4** assessment

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- How much do you rate your English Communication Skill out of 10?
- What's your total experience in Voice Related roles ?
- What's your current in-hand salary?
- Are you ok with Sales role with Higher incentives ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

**Location**:

- Noida, Uttar Pradesh (preferred)

Work Location: In person

**Speak with the employer**
+91 7836095291

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