Restaurant Captain

4 days ago

Hyderabad Telangana, India The Sanctuary Bar & Kitchen Full time

**COMPANY:

- ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN)**

**TITLE:

- JOB DISCRIPTION**

**DEPARTMENT:

- FOOD & BAVERAGE SERVICE**

**POSITION:

- CAPTAIN**

**DUTIES AND RESPONSIBILITIES**:

- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menu and presentation standards.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serve food courses and beverages to guests.
- Stables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverages.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Present accurate final bill to guest and process payment.
- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

**REQUIREMENT SKILLS**:
1) Good command in both spoken and written English.

2) Should have pleasing personality.

3) Excellent guest service skill.

4) Good knowledge of food and beverage service.

Pay: ₹18,000.00 - ₹21,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- total work: 3 years (preferred)

**Language**:

- English, Hindi, (required)

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