Supervisor

4 days ago


Triprayar Thrissur Kerala, India AMMA'S PASTRIES Full time

Amma’s Pastries is a well-known bakery brand dedicated to providing high-quality cakes, pastries, and snacks. With a focus on excellent customer service and product quality, we are looking for a passionate and responsible Outlet Supervisor to lead our store operations.

**Key Responsibilities**:

- Oversee daily operations of the outlet and ensure smooth functioning
- Supervise and guide outlet staff including kitchen and sales team
- Maintain high standards of product quality and customer service
- Handle inventory, stock management, and coordinate with the central kitchen
- Manage staff schedules and daily duty roster
- Ensure hygiene, cleanliness, and food safety standards are followed
- Attend to customer feedback and resolve any service issues
- Report sales and outlet performance to the Operations Manager

**Requirements**:

- Previous experience as a supervisor in the food and beverage or retail sector preferred
- Strong leadership and team management skills
- Ability to handle operational challenges and solve problems
- Basic computer knowledge (MS Excel, POS handling)
- Good communication skills (Malayalam, English; Hindi is a plus)
- Willingness to work in shifts, including weekends and holidays

**Benefits**:

- Competitive salary and performance-based incentives
- Opportunities for growth within the company
- Staff meals and company benefits

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person


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