Process Associate

2 weeks ago

Gurugram Haryana, India Genpact Full time

**Company (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and **expertise** in data, technology, and AI.**

***

**Responsibilities**

**Prepare and generate **accurate** and **timely** invoices for clients based on agreed-upon terms and pricing.**

**Verify the completeness and accuracy of invoice details, including product or service descriptions, quantities, prices, and tax information.**

**Address client inquiries **regarding** invoices and billing statements promptly and professionally.**

**Investigate and resolve billing discrepancies and disputes in collaboration with relevant departments (e.g., Sales, Customer Service).**

**Prepare and generate **accurate** and **timely** invoices for clients based on agreed-upon terms and pricing.**

**Verify the completeness and accuracy of invoice details, including product or service descriptions, quantities, prices, and tax information.**

**Analyze billing data to **identify** trends and recommend improvements to billing processes.**

**Identify** opportunities to streamline billing processes and improve efficiency.**

**Implement best practices to enhance accuracy and reduce errors in billing procedures.**

**Monitor accounts receivable and follow up on overdue payments.**

**Coordinate with collection agencies or legal counsel as necessary to recover outstanding debts.**

**Ensure that payments are properly **allocated** to outstanding invoices and credits, reducing unapplied cash balances.**

**Investigate and resolve variances **in a timely manner**.**

**Process customer refunds or adjustments as necessary, ensuring compliance with company policies and procedures.**

**Qualifications we **seek** in you**

**Minimum Qualifications**

***

**Bachelor's degree in Accounting**, Finance, or a related field (preferred).**

**Experience in transitions **would be an **advantage.**

**S**trong understanding of billing and accounting principles.**

**Excellent attention to detail and accuracy.**

**Strong communication** and interpersonal skills.**

**Problem-solving and analytical abilities.**

**Ability to work independently and meet deadlines.**

**Preferred Qualifications**

**Must be fluent in English - both written and spoken;**

**Proficient in **Mandarin** language** **would be an **advantage**

**PC** skills: MS Office package. **Previous** experience in working with **SAP** or other **ERP** systems.**

***

**_Job_**_Process Associate_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Sep 25, 2024, 3:26:50 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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