Customer Relationship Executive

3 days ago

Kappalur Madurai Tamil Nadu, India Ramani cars Pvt-Ltd Full time

Additional Skills and Qualities:

- **Strong Communication Skills**: Excellent verbal and written communication skills are essential for interacting with customers and resolving their issues.
- **Problem-Solving Abilities**: The ability to quickly identify and resolve customer issues is crucial.
- **Customer Service Orientation**: A genuine desire to provide excellent customer service and ensure satisfaction.
- **Time Management**: Ability to manage time effectively and prioritize tasks.
- **Organizational Skills**: Keeping records of customer interactions and maintaining accurate data.
- **Data Entry Skills**: Familiarity with computer systems and data entry procedures.
- **Problem Solving**: Identifying and resolving customer issues promptly and effectively.
- **Documentation**: Maintaining records of customer interactions, inquiries, and resolutions.
- **Order Management**: Assisting with placing orders, tracking shipments, and providing order status updates.
- **Relationship Building**: Building strong relationships with customers to ensure satisfaction.
- **Feedback Collection**: Collecting customer feedback to identify areas for improvement.
- **Data Entry**: Updating customer information and other relevant data in company systems.
- **Appointment Scheduling**: Scheduling and managing appointments for customers.
- **Sales Support**: In some cases, CREs may also be involved in identifying and generating sales leads.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kappalur, Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Kappalur, Madurai, Tamil Nadu (preferred)

Work Location: In person

**Speak with the employer**
+91 9629111759

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