Customer Care Executive

7 hours ago

Delhi Delhi, India Meena Bazaar Full time

**Job Title: Customer Care Executive**

**Location**:

- Permanent: Gurugram (Near Moulsari Avenue Metro Station)
- Temporary: Karol Bagh, Delhi
- **Job Type**:

- Full-time
- **Salary**: ₹3.6 LPA - ₹5 LPA
- **Industry**: Retail / Ecommerce
- **Experience**: Minimum 2 years
- **Education**: Graduate / Postgraduate / MBA

**Job Summary**:
**Key Responsibilities**:

- Assist customers in selecting the right products and provide buying support.
- Troubleshoot order creation and payment issues.
- Coordinate with internal teams for order dispatch and delivery.
- Resolve customer issues and complaints with clarity and professionalism.
- Promote new offers, launches, and promotions.
- Prior retail sales experience is a plus.

**Key Skills Required**:

- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving skills.
- Experience with in-person and phone-based customer service.
- Ability to manage and resolve customer queries effectively.

**You can also Apply**:

- Or WhatsApp us at**:9289410704**

Pay: ₹360,000.00 - ₹500,000.00 per year

Schedule:

- Morning shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9289410704

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