Client Retention Executive

20 hours ago


Indore Madhya Pradesh, India Tracknovate Mobile Resource Management Pvt. Ltd. Full time

**Job description**

We are seeking a dynamic **Client Retention Executive (Female)** to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they face, how we may improve our products or services, and how to retain their business.

**Roles & Responsibilities**:

- Communicating with customers and analyzing customer behavior.
- Gathering information about customer complaints.
- Developing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
- Meeting with the sales team to propose customer retention solutions.
- Writing and presenting customer behavior reports.
- Building positive relationships with customers and business associates.

**Skills Required**:

- **Bachelor's degree in a related field.**:

- **Minimum 1 year of work experience in customer service**.
- Excellent customer service skills.
- Strong conflict resolution skills.
- Ability to remain calm and professional in stressful situations.
- Advanced communication and interpersonal skills.

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Client coordination: 1 year (required)

**Language**:

- English (required)

Work Location: In person



  • Indore, Madhya Pradesh, India TechnoToil Full time

    **Job Title: - ** Client Relationship Executive (Fresher) **Job Location: - ** Indore **Experience: - ** 0 to 6 months **Job Type**: - Full-time **Roles and Responsibilities: - ** 1. Build and maintain strong relationships with existing and prospective clients to ensure client satisfaction and retention. 2. Serve as the primary point of contact for...


  • Indore, Madhya Pradesh, India TechnoToil Full time

    **Job Title: - ** Client Relationship Executive (Fresher) **Job Location: - ** Indore **Experience: - ** 0 to 6 months **Job Type**: - Full-time **Roles and Responsibilities: - ** 1. Build and maintain strong relationships with existing and prospective clients to ensure client satisfaction and retention. 2. Serve as the primary point of contact for...


  • Indore, Madhya Pradesh, India beBeeCustomerService Full time ₹ 9,55,600 - ₹ 12,11,800

    Post-Sale Service ExpertThis position supports executives in delivering exceptional customer service and fostering client retention.The primary goal is to provide seamless support to clients, ensuring their needs are met promptly and professionally.Key Responsibilities:Process endorsements, renewals, cancellations, and reinstatements; coordinate with...


  • Indore, Madhya Pradesh, India Aanant Enterprises Full time

    **Key Responsibilities**: - Act as the main point of contact between the agency and clients for digital marketing - projects. - Understand client needs, objectives, and brand strategy to develop effective digital - marketing solutions. - Coordinate with internal teams (creative, strategy, media, content) to ensure timely - delivery of campaigns. - Prepare...


  • Indore, Madhya Pradesh, India Maltar Services Pvt Ltd Full time

    Hey folks! I am hiring driven and experienced Client acquisition Associate to team leader roles for my team. Please go through the opening below and let me know if you are interested or can refer anyone! Job description Designation - Client Acquisition Associate to Leader Roles - client acquisition for forex broker platform. - client retention, renewal...


  • Lig Colony, Indore, Madhya Pradesh, India Signal Expert Global Full time

    **About Us** : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance...


  • Indore, Madhya Pradesh, India Jay Chugh Photography Full time

    Position: Client Relationship executive Department: Client Services Key Responsibilities - To Clear & effective communication with clients and team. - Two months before wedding send itinerary form to client and collect the information from them and Pass the function timings with travel team for travel booking. - Arrange a call or meeting with clients to...


  • Indore, Madhya Pradesh, India Al- fahad Full time

    **CLIENT SERVICING SPECIALIST** **SALARY - UPTO 3LPA** **1-3YRS OF RELEVANT EXP IN ADVERTISING INDUSTRY/CORPORATES** **LOCATION - INDORE** **GRADUATION IS MUST** - **EMPLOYER'S NUMBER - 7893677269, For other openings like sales executive,back office. Kindly connect!**_ **Role Description** This is a full-time on-site role for a Client Servicing...

  • Retention Executive

    1 week ago


    Noida, Uttar Pradesh, India DynamicHire Solutions Full time

    **Job Summary**: **Key Responsibilities**: - Engage with existing customers to understand their needs and concerns. - Provide timely and effective solutions to ensure high customer satisfaction. - Identify reasons for cancellations or dissatisfaction and implement corrective measures. - Promote product features and offers to encourage renewals or continued...


  • Lig Colony, Indore, Madhya Pradesh, India Signal Expert Global Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance...