IT Sam Administrator

Overview / Responsibilities:
Wood is currently recruiting for a IT SAM Administrator

**Job Purpose**

Management, control and protection of the Company’s software assets using available tools and best practice methods to ensure license integrity. Minimisation of costs and legal risk around ownership to the Business. Provision of usage information to support the purchase, deployment, maintenance and disposal throughout the product lifecycle. Communicate to IT Management all relevant information; IT Technical Teams to ensure compliant infrastructure; Discipline Departments on an ad-hoc information demand basis.

**Functional competencies**

Continuous Improvement

Regularly challenges the standard way of doing things and seeks better ways to perform tasks in order to satisfy stakeholders and improve personal and team performance. Is able to articulate these ideas and implement them where approved. Responds positively to feedback from others. Seeks to improve and expand their technical knowledge and seek accreditation where appropriate.

Client / Customer Focus

Understands the importance of customers, listens and responds to customer requests efficiently and takes pride in delivering a high quality service. Develops effective working relationships with key users and/or internal customers when required to achieve certain tasks or to solve particular issues.

Service Delivery

Proactively identifies Customer needs or issues, and takes personal responsibility for resolving these, communicating effectively regarding solutions and updates. Develops effective working relationships with key business users when required to solve particular issues.

Knowledge of Tools and Procedures

Ensures work is conducted in accordance with relevant policies and procedures. Has sufficient knowledge of policies, procedures and tools, allowing selection and use of the most appropriate tools to complete tasks efficiently.

Analytical Thinking

Systematically breaks a complex problem into its components, will consider all inter-related variables and can draw out meaningful conclusions. Is able to simplify the complex in order to communicate findings.

**Responsibilities**
- Management and control of the Company’s software assets; maintaining the information contained within the software asset register; the software management tool, and infrastructure distribution mechanism; to reflect changes in the status of existing assets and addition of new assets.
- Using appropriate reporting tools; provide reports as required by IT Management to advise on trend and usage information to support the purchase, deployment, maintenance and disposal of software assets.
- Regularly review utilisation and re-harvest software licenses to ensure maximum benefit of software assets are realised.
- Assist the IT Business Partners in connection with re-harvesting activities associated with the Company’s software assets.

Skills / Qualifications:
- Software Asset Management experience (2 - 3 years)
- Microsoft Excel knowledge to manipulate data
- Preferably experience using ServiceNow
- Preferably experience using Snow
- Preferably bachelor of science degree (IT or Computer)

Company Overview:
Diversity Statement:
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.