Servicenow Admin

2 days ago

Bengaluru Karnataka, India Capgemini Full time

**Job Description**:

- **Administer and maintain the **ServiceNow platform **, including **instance upgrades **, patching, and monitoring.**:

- **Manage **user accounts **, roles, permissions, and access controls.**:

- **Configure and manage **ServiceNow modules **, workflows, and forms, including **ITSM, ITOM, and HRSD **.**:

- **Collaborate with teams to implement **platform changes **and customizations.**:

- **Create and manage **ServiceNow reports **, dashboards, and data analysis.**:

- **Ensure system stability and resolve issues as they arise.**:

- **Provide **end-user training **and support for the ServiceNow platform.**:

- **Stay up to date with ServiceNow **releases **and best practices.**

**Primary Skills**:

- **Proficiency in **ServiceNow administration **tasks, including **user management, workflows, and incident/problem management **.**:

- **Knowledge of **ServiceNow ITSM **and other modules.**:

- **Experience with **platform upgrades **and system maintenance.**:

- **Strong communication skills and ability to collaborate with multiple teams.

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