Team Member
4 days ago
**Job Role**:
- Drive various streams which help improve customer experience for WBG clients
- Managing the NPS modules; help build fresh modules; and managing customer complaints
- Analyzing complaints to identify any recurrent gaps in systems / processes
- Independently solving for senior management and RBI escalations, and guiding the team to solve a wide variety of customer issues
- Managing interface with the Regulator (RBI) on certain complaints
- Engaging with relevant stakeholders to identify and close the system / process gaps
- Analyzing data on customer complaints and T-NPS and presenting to senior management (Group President & BH) on monthly and on quarterly intervals to the Board
- Interfacing with internal / external audit (if required) on the above-mentioned items
**Job Responsibility**:
- CA/MBA with 7-10 years of experience
- Ability to Influence/Relationship Management Skills.
- Attention to detail - for identifying operational misses and process gaps
- Good communication skills
- Working knowledge of Microsoft Office (Word, Excel & PPT)
- Prior experience in managing customer issues and driving process improvement is a must.
- Inquisitive about existing processes - can find his / her way through the organization
-
Hospitality Member
2 days ago
Mumbai, Maharashtra, India Team HR Full time ₹ 20,000 - ₹ 24,000 per yearJob Title: Hospitality MemberSalary : 1000qar - 1150qarLocation : Dubai (Qatar )Department: Food & Beverage / Front of House / EventsReports to: Restaurant Manager / Hospitality Supervisor / Event ManagerJob Summary:The Hospitality Staff member is responsible for providing exceptional customer service to guests, ensuring a welcoming atmosphere, and...
-
Team Member
5 days ago
Mumbai, Maharashtra, India Mirah Hospitality Full time ₹ 1,92,000 - ₹ 2,40,000 per yearJob Description – Team Member (F&B Service)Position: Team Member / StewardDepartment: Food & Beverage ServiceLocation: As per requirementExperience: 0–1 year (Freshers with Hotel Management background preferred)Key Responsibilities:Greet guests warmly and ensure excellent customer service at all times.Take food & beverage orders accurately and serve them...
-
Team Member
2 days ago
Mumbai, India Summining HR Consultancy Pvt. Ltd. Full timeHello, We have urgent opening for Barista/Team Member!!! Brand: QSR Restaurant Location: Ghatkopar/Vila parle/Borivali **Salary**: 11K to 14K PM Experience: Fresher Also Fine **Salary**: ₹11,000.00 - ₹14,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Mumbai - 400056, Maharashtra: Reliably commute or planning to...
-
Team Member
2 weeks ago
Mumbai, Maharashtra, India 11852ee7-219d-4f42-82db-7793ba119718 Full time US$ 20,000 - US$ 40,000 per yearCompany DescriptionQualified CA is required for a global manufacturing firm specializing in industrial products accross with operations across 130 countries.Role DescriptionThis is a full-time, on-site role for a Team Member - Internal Control based in MumbaiResponsibilities include monitoring and evaluating internal control systems, identifying process...
-
Team Member
4 days ago
Andheri, Mumbai, Maharashtra, India Global Talent Strategist Full time**Work Location** : Andheri T2 Airport Restaurant related job **:Team Member** Max salary : 20000/month need experience in FMCG Job description: - **Customer service**: Providing a great customer experience by greeting customers, answering questions, and making recommendations - **Teamwork**: Contributing to team meetings, providing input on challenges,...
-
Team Member
2 days ago
Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDescriptionJob role – Team Member –AML Cell – Compliance As an Anti-Money Laundering (AML) team member you would be responsible for identifying and monitoring transactions in the accounts as per the PMLA provisions, KYC/AML/CFT guidelines issued by RBI from time to time. The role involves other key activities like:Analysis of red flags / alerts...
-
Team Member
2 days ago
Mumbai, India Chaayos Full time**Responsibilities**: - Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu. - Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required. - Ensure...
-
Team Member
6 days ago
Mumbai, India YES BANK Full timeJob Description Job Title: Team Member Accounting and Financial Reporting Department: Accounting and Financial Reporting Team Location: Mumbai Reporting To: Team Lead Accounting and Financial Reporting Job Summary We are seeking a highly experienced Chartered Accountant with over 7 years of relevant experience to join our Accounting and Financial Reporting...
-
Team Member
2 days ago
Mumbai, India Summining HR Consultancy Pvt. Ltd. Full timeello, We have opening for Team Member. Brand: QSr Restaurant Location: Vasai/Parel **Salary**: 162000 to 192000 CTC + Incentive Qualification: 10th Pass JD: a. To develop restaurant sales by setting high standards of service. b. To ensure complete preparation of restaurant/ takeaway and another business module before the area opens for operation. c. To...
-
Team Member
6 days ago
mumbai, India Cipla Full timeJob Description: Title: Team Member/Manager – Intellectual Property Cell – Formulation Location: Vikhroli, Mumbai Role Support product development by providing timely IP inputs to relevant stakeholders (RA, R&D etc.) to ensure smooth product launch. Provide insights in patent litigation and opposition to align with product strategy in a cost effective...