Retail Trainer

1 day ago


Kirari Suleman Nagar Delhi Delhi, India ZINDGI SMILE FOUNDATION Full time

Job Title: Retail/Employability Skills Trainer - TRRAIN PANKH Project

**Organization**: ZINDGI SMILE Foundation
**Location**: RZ-269, Gali no-4, Karan Vihar, Part-1, Kirari Suleman Nagar, New Delhi-110086

**Job Type**: Full-Time
**Salary**: ₹25,000/month
**Experience**: Minimum 1 year in training/facilitation

About the Project:
**TRRAIN PANKH** is a livelihood training and placement initiative by the **TRRAIN Foundation**, focused on empowering Persons with Disabilities (PwDs) through skills training and job readiness for the retail and service sector.

Join **ZINDGI SMILE** and become a changemaker by helping youth with disabilities achieve dignified livelihoods.

Key Responsibilities:

- Deliver training on retail skills, communication, customer service, and soft skills using TRRAIN’s curriculum
- Conduct both in-person and virtual sessions using engaging, learner-friendly methods
- Track attendance, learner progress, and provide assessment reports
- Support mobilization, job placement, and post-placement tracking
- Participate in trainer onboarding, learning sessions, and quality checks
- Be responsive to monitoring visits, reporting, and feedback mechanisms

Qualification & Skills Required:

- **Education**: Graduate in any stream (mandatory)
- **Experience**:

- At least 1 year in training (retail, employability, customer service, or communication skills)
- Prior work with Persons with Disabilities (preferred)
- **Certifications**: RASCI certified (preferred but not mandatory)
- **Languages**: Proficiency in Hindi; working knowledge of English
- **Tech Skills**: Comfortable with digital tools and virtual training platforms
- **Soft Skills**: Strong communication, empathy, adaptability, and motivation
- **Values**: Committed to social impact and inclusive development

Selection Process:

- Initial shortlisting and interview by ZINDGI SMILE team
- Final interview by TRRAIN’s Regional Team
- Livelihood Head approval
- Offer & onboarding
- One-batch probation review

What We Offer:

- Be part of a national program that drives real impact
- Professional development through structured induction and mentoring
- Access to TRRAIN’s e-learning platforms (KREDO & LEAP)
- Opportunity to work with underserved communities and contribute meaningfully

How to Apply:
Subject: _Application - Trainer for TRRAIN PANKH Project_

**Job Types**: Full-time, Permanent, Internship, Freelance, Volunteer
Contract length: 12 months

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person


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