IT Support Executive

**Job Title: Customer Support Executive** **Location: Gurgaon** **Department: Customer Service** *** **Key Responsibilities**: - Identify and assess customers' needs to achieve satisfaction. - Keep records of customer interactions, process customer accounts, and file documents. - Provide feedback on the efficiency of the customer service...

_**Key Responsibility: - **_ - Handle complaints, provide appropriate solutions, and follow up to ensure resolution. - Troubleshoot customer problems and resolve them efficiently. - Escalate complex issues to senior staff or technical teams when necessary. - Maintain deep understanding of the company’s products or services. - Guide customers through...

**Skill set (Technical)** - Knowledge in Computer hardware and networking with TCP/IP to support hardware items installed in client site - To be a part of project implementation team when product being installed. - To make local project coordination with other related teams during project execution - To provide onsite support to various 5 star hotels within...

**Roles and Responsibilities** **Responsibilities include**: 1.Work closely with the Marketing Team and assist in the smooth execution of ATL/BTL Campaigns. 2.Prepare presentations & reports on products, services and overall business performance. 3.Regular market visits to gain insights. 4.Regularly interact with sales teams and all stakeholders to take...

**Position**: Support Executive **Location**: Gurgaon **Experience**: 5+ years **Notice Period**: Immediate to 30 Days **Key Responsibilities**: - Troubleshoot and resolve technical issues related to products or services in a timely manner. - Document and track customer queries and issues in the support system, ensuring proper follow-up and resolution. -...

**Customer Support Executive** **Role Description: - ** This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate...

**Customer Support Executive** **Role Description: - ** This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate...

Key Responsibilities: - Provide customer support to clients. - Follow up with customers and ensure their needs are met. - Achieve assigned targets within agreed timelines while adhering to quality guidelines. - Acquire in-depth knowledge of the client's products/services. - Accurately log all interactions using established business processes and tools. -...

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...

_**Key Responsibility: - **_ - Handle complaints, provide appropriate solutions, and follow up to ensure resolution. - Troubleshoot customer problems and resolve them efficiently. - Escalate complex issues to senior staff or technical teams when necessary. - Maintain deep understanding of the company’s products or services. - Guide customers through...