Customer Support/ Champion

1 week ago


Neelambur Coimbatore Tamil Nadu, India Wheelson Technologies Full time

**Role: Customer Support / Customer Champion**

**Work Location**: Coimbatore (63 Duraisamy Nagar, Civil Aero, Coimbatore 641014)

**Key Responsibilities**:

- To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction.
- Obtaining referrals from existing customers based on the quality of service provided.
- Conduct market research, outreach, and lead generation activities to attract new customers and increase the customer base.
- Coordinate with customers to ensure timely payments, addressing any payment-related queries and ensuring prompt resolution of any issues.
- Work closely with vendors to confirm the accuracy of TDS (Tax Deducted at Source) deductions, ensuring compliance
- Work closely with internal teams, including sales and finance, to ensure seamless service delivery and customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

Work Location: In person


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