Customer Care Executive

2 days ago


Gurgaon, India T A Solution Full time

Posted on -November 21, 2015

We are hiring for Customer Care Executive / Process Associate. Please go through the details:
**Company**: E Commerce

**Location**: Gurgaon

**Experience**: 1-2 yrs

**Salary**: Hike on Current CTC

**JOB DESCRIPTION**:
converting inquiry calls /chats to sales
handling internal system to manage order flow
resolving problems on customer orders
pre sales process which involves providing product information, price quotes and any necessary info required
SHOULD BE CAPABLE OF CONVERTING LEADS TO SALE

**Profile required**:
ready to work in night shifts (CST)
Thorough experience in client handling
preference to people who have handled B2B sales or corporate clients before
excellent customer support ability
ready to work in a fast paced environment and can handle pressure well
multi tasking and eye for details
excellent comm skills and minimum 30-35wpm typing speed.



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