Customer Sales Executive

3 days ago

Kochi, India Azaaki solutions Private limited Full time

1. JD for MEM - Executive: Job Responsibilities: - Holiday Planning - Making a proactive call to members, enlightening them on their eligibility and making them use their holidays appropriately at the right time, thus maximizing unique member holidaying. - Complaint Resolution - Attending to members’ complaints and discrepancies, resolving them and taking corrective action. - Managing cancellations post-rescission and maximizing member retention. - To ensure quality and adherence to process and timelines as specified for each activity. - Generating revenues for the organization - Suggesting and helping members for up gradation, revivals and reinstatement. - Ensure proactive calling by Executives for the collection of annual subscription fees and return of cheques. - Ensure Post holiday calls are made to obtain member feedback and generate referrals. - To ensure that all the interactions assigned to Self are resolved within the specified time limit. Required Skills: Good Performer, Multi-skilled, extrovert & good communicator Qualifications & Experience: Graduate with a minimum 1 year of experience Sales/ Customer Service **Job Types**: Full-time, Permanent **Salary**: ₹350,000.00 - ₹450,000.00 per year **Benefits**: - Provident Fund Day range: - Monday to Friday - Weekend availability Shift: - Day shift Travel requirement: - Up to 20% travel **Speak with the employer** +91 7453811383

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