
Operation Associate(Claims)
4 days ago
Job Description Review marketing materials against an established set of guidelines and brand standards, enter results into the database and communicate results of the review to marketers
- Conduct a primary review of post-campaign activities to determine whether materials were executed as specified in program guidelines
- Perform website functionality quality assurance checks
- Perform quality control checks at both the pre-approval level to ensure accuracy and compliance with program guidelines (QC)
- Monitor claims from start to finish, verifying and updating information on submitted claims, reviewing the policy to determine which charges are eligible for reimbursement, reconciling a claim, negotiating payment to all parties, and following up to ensure that payments are made
- Review pre-approvals submitted to ensure compliance with brand guidelines
- Train and onboard partners both at launch and ongoing
- Complete administrative tasks such as filing, letter processing, mailing, etc.
- Perform a variety of duties to support the client operations and marketing/communications teams
Background and Experience:
- Bachelor’s degree in marketing/advertising preferred
- Second language (Spanish) preferred
- 0-2 years' experience in a fast-paced office environment with administrative and/or customer service experience
- Proven technical competence including experience with Microsoft Word, Excel, and Outlook
- Strong attention to detail and excellent time management
- Ability to organize work, multitask and meet deadlines
- Exceptional ability to work within a team environment
Strong verbal and written communication skills
We are a culture of passionate, collaborative and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.
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