Customer Care Executive

1 week ago


Manorama Ganj Indore Madhya Pradesh, India Techturtle Consultant Pvt ltd Full time

Customer Relationship Manager job description
- Foster strong relationships with clients to enhance satisfaction and loyalty.
- Act as the main point of contact for client inquiries, concerns, and requests.
- Provide timely resolution to client issues or complaints.
- Collaborate with internal teams for seamless customer experience.
- Manage client accounts, including renewals and upselling opportunities.
- Develop and implement strategies to improve customer retention and loyalty.
- Maintain accurate records of client interactions using CRM software.
- Generate regular reports on key performance metrics.
- Bachelor's degree in business administration or related field preferred.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Language**:

- English (required)

Ability to Commute:

- Manorama Ganj, Indore, Madhya Pradesh (required)

Ability to Relocate:

- Manorama Ganj, Indore, Madhya Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9522886479



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