Customer Care Executive
3 days ago
Customer Relationship Manager job description
- Foster strong relationships with clients to enhance satisfaction and loyalty.
- Act as the main point of contact for client inquiries, concerns, and requests.
- Provide timely resolution to client issues or complaints.
- Collaborate with internal teams for seamless customer experience.
- Manage client accounts, including renewals and upselling opportunities.
- Develop and implement strategies to improve customer retention and loyalty.
- Maintain accurate records of client interactions using CRM software.
- Generate regular reports on key performance metrics.
- Bachelor's degree in business administration or related field preferred.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Language**:
- English (required)
Ability to Commute:
- Manorama Ganj, Indore, Madhya Pradesh (required)
Ability to Relocate:
- Manorama Ganj, Indore, Madhya Pradesh: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9522886479
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