Customer Care Executive
5 hours ago
Position : Customer Care Executive
Location : Indore
Roles & Responsibilities:
**Key Responsibilities**:
- Conduct outbound calls to potential clients/customers to promote our products/services.
- Maintain a clear understanding of the company's offerings and effectively communicate them to prospects.
- Build and maintain relationships with clients to enhance customer satisfaction and retention.
- Achieve daily/weekly/monthly targets set by the management.
- Document and update customer interactions in the CRM system.
- Collaborate with team members to improve processes and achieve team goals.
**Qualifications**:
- Undergraduate or Graduate degree in any field.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Strong organizational and multitasking abilities.
- Previous experience in an outbound sales or customer service role is a plus but not mandatory.
**Skills Required**:
- Proficient in English and Hindi.
- Good negotiation and persuasion skills.
- **Need good communication skills in English only.**
**Job Types**: Full-time, Fresher
Pay: ₹12,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
Compensation Package:
- Performance bonus
Schedule:
- Day shift
Work Location: In person
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