Telecaller & Data Entry Operator

6 days ago

Park Circus Kolkata West Bengal, India Galaxy Solar Energy Pvt Ltd. Full time

**Job Title: Telecaller & Data Entry Operator**
**Company: Galaxy Solar Private Limited**
**Location: Kolkata, West Bengal**
**Experience: 6 months**.

**Role Overview**:
**Key Responsibilities**:
**Telecaller Responsibilities**:

- Make outbound calls to potential customers, explaining Galaxy Solar's company profile and services.
- Handle inbound calls, addressing queries and providing solutions related to products or services.
- Follow up with leads and prospects, guiding them through the sales process.
- Achieve weekly/monthly targets for customer calls and follow-ups.

**Data Entry Operator Responsibilities**:

- Input customer data into the company’s database accurately and efficiently.
- Maintain and update records, ensuring all data is current and correct.
- Ensure the proper organization and storage of documents and customer records.
- Handle routine office tasks such as filing, scanning, and data sorting.
- Assist in preparing reports and presentations by gathering data.

**Key Skills & Requirements**:

- **Experience**: Minimum of 6 months in a telecalling or data entry role.
- **Communication Skills**: Good verbal and written communication skills in Hindi, English, and Bengali.
- **Data Entry Skills**: Excellent typing speed and accuracy with strong attention to detail.
- **Technical Skills**: Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with CRM software.
- **Customer Service**: Ability to engage with customers professionally and courteously.
- **Multitasking**: Able to handle multiple tasks efficiently while maintaining accuracy.
- **Educational Qualification**: Minimum 10+2; Graduate preferred.
- **Location**: Must be based in Kolkata or nearby areas.

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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