Sales Coordinator

1 day ago

Mulund Mumbai Maharashtra, India Enrolsy Full time

We're Hiring Sales Coordinator for a leading Food & Beverage Company

Position: Sales Coordinator

Segment: HoReCa (Hotels, Restaurants & Café/Catering)

Key Responsibilities:
1. New Client Onboarding:
Assist in the smooth onboarding of new clients, including gathering necessary

documentation, setting up accounts, and ensuring all client needs are

understood and met.

2. Client Servicing:
Act as the primary contact for ongoing client servicing, managing requests,

addressing issues, and ensuring a high level of customer satisfaction.

3. Daily Order Booking & Processing:
Book orders daily, confirm details, and coordinate with internal teams to

ensure timely and accurate order processing.

4. Single Point of Contact (SPOC) for Client Coordination and Queries:
Serve as the main contact for clients, handling all inquiries and providing

prompt and effective solutions.

5. Coordination with Internal Teams:
Collaborate with internal teams, including sales, marketing, operation and

logistics, to ensure excellent service, delivery and client satisfaction.

6. Delivery Coordination:
Oversee the delivery process, coordinate with logistics teams, and ensure

orders are delivered accurately and on time.

7. Payment Follow-Ups:
Track outstanding payments, follow up with clients to ensure timely collection

of payments as per agreed credit terms.

8. Upselling and Cross-Selling:
Identify opportunities to upsell and cross-sell products to existing clients,

enhancing their experience and driving additional revenue.

9. Recording & Maintaining MIS Data:
Accurately record and maintain MIS data, including sales records, client

feedback and escalations for ongoing analysis and improvement.

10.Reporting and Feedback:
Regularly update the sales team and management with reports on client

activities, feedback, and market insights to help shape strategies.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment

Compensation Package:

- Performance bonus

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales Coordinator: 1 year (required)
- Customer service: 1 year (required)
- Sales Operations: 1 year (required)

**Language**:

- English Fluently (required)

Work Location: In person

**Speak with the employer**
+91 9769106910

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