Customer Service Assistant
22 hours ago
**Urgent opening for Customer Service Associate**
The customer service associate will be responsible for calling active and building clients to encourage the purchase of items. This position is located in Kolkata.
**Responsibilities and duties**
- Studying the details of each offering and remaining abreast of updates to these offerings.
- Calling active and budding clients to encourage the purchase of items.
- Noting important details of each conversation.
- Communicating verbal acceptances of offers to our sales team for closing.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Familiarizing you with all products and services offered by our company.
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
**Salary**: 8k -15k
**Duty Hours**:Monday to Saturday (10AM - 7PM)
**Phone**: +91 7478940766
**Job Types**: Full-time, Permanent, Internship
Contract length: 6 months
Pay: ₹8,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Work Location: In person
**Job Types**: Full-time, Permanent, Internship
Contract length: 6 months
Pay: ₹8,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary (12th Pass) (preferred)
**Experience**:
- Sales: 1 year (preferred)
- total work: 1years (preferred)
Work Location: In person
Pay: ₹8,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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