Voice Process for Freshers

2 weeks ago

Mahadevapura Bengaluru Karnataka, India ACELINE TECH SOLUTIONS Full time

Roles and Responsibilities:

- Provide technical support and troubleshooting assistance to end users.
- Respond to user inquiries and provide solutions to hardware and software problems.
- Install, configure, and maintain computer systems and software.
- Set up and troubleshoot network and internet connections.
- Collaborate with other IT team members to resolve complex issues.
- Document and track technical issues and resolutions.
- Stay up-to-date with industry trends and best practices in IT support.

**Requirements**:

- Good understanding of computer hardware, software, and networking principles.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and customer service skills.
- Ability to work independently and in a team environment.
- Knowledge of operating systems, such as Windows and macOS.
- Familiarity with help desk ticketing systems.
- Basic knowledge of Active Directory and network protocols (TCP/IP, DNS).
- Ability to prioritize and manage multiple tasks.
- Technical certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
- Bachelor's degree in information technology or related field (preferred).

Pay: ₹15,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Application Question(s):

- Hindi Language Must known.

Work Location: In person

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