International Voice Process

2 days ago

Bengaluru Karnataka, India VENPA GLOBAL TECHNOLOGIES PRIVATE LIMITED Full time

Experience and Freshers also can Apply

**Freshers : 10th, 12th or Bachelor's Degree (No B.E, B. Tech & Master's)**

**Experience : (1-2 years) Should have Experience in International Voice Process**

**Role : International Voice Process**

Notice Period : Immediate Joiners only

Location : Bangalore (Work from Office)

Shift : Rotational Shift

**Responsibilities**:

- Handle inbound and outbound customer calls professionally and efficiently.
- Resolve customer queries, complaints, and provide accurate information.
- Ensure customer satisfaction by delivering excellent service.
- Maintain updated knowledge of products, services, and procedures.
- Document interactions accurately in the system.
- Collaborate with team members to meet service level agreements (SLAs) and targets.

**Key Qualifications**:

- Graduate or undergraduate (any stream).
- Proficient in English communication (verbal and written).
- Good interpersonal and problem-solving skills.
- Ability to handle pressure in a fast-paced environment.
- Willingness to work in rotational shifts, including nights

**Job Types**: Full-time, Permanent, Fresher

Schedule:

- Monday to Friday
- Rotational shift

Application Question(s):

- Education Qualification?
- What is your Overall Experience ?
- Relevant Experience in Voice Process?
- Available for a Face to Face Interview in Bangalore?
- How much is your Current CTC?
- Expected CTC
- Willing to work in Rotational Shift?

Work Location: In person

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