Voice Process for Fresher

4 days ago


Bengaluru, India Trigent Software Pvt Ltd Full time

Voice Process - Human Resource Practitioner

We are looking for freshers who are interested in voice process.

Qualification : 12th pass or Graduation

Shift : Us shift

Wfo/wfh : WFO

**Responsibilities**:
Schedule/reschedule first day of work for the employees and sharing necessary information.

Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage

Maintaining a quality score of 90% and above throughout.

Escalate issues and seek advice when faced with complex issues/problems

Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements

Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

Participate in Team building activities

Ensure and maintain the security and confidentiality of client data

Ensure Customer Satisfaction

( 7406304622)

**Job Types**: Full-time, Fresher

**Salary**: ₹8,707.51 - ₹30,117.56 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Flexible shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Speak with the employer**
+91 7406304622
- Health insurance


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