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Customer Service Representative
3 weeks ago
We are looking for a proactive and customer-oriented Sales Representative to handle sales via WhatsApp andphone calls. The role involves understanding customer requirements, sending relevant product images, providingprice details, and converting inquiries into sales.
Key Responsibilities:
- Call potential and existing customers to understand their requirements.
- Send product images via WhatsApp based on customer needs, price range, and preferences.
- Explain fabric details, pricing, and offer guidance on trending collections.
- Maintain follow-ups with interested customers to ensure sales closure.
- Build strong relationships with clients for repeat business.
- Update and maintain customer databases for reference and follow-up.
- Coordinate with the inventory team to ensure product availability.
- Provide after-sales support and handle queries related to orders.Requirements:
- Experience in sales (especially in WhatsApp-based selling or calling).
- Good communication skills in Hindi & English (Hinglish preferred).
- Ability to handle multiple WhatsApp conversations and calls efficiently.
- Strong negotiation and customer service skills.
- Basic knowledge of têxtiles and women’s ethnic wear is a plus.
- Familiarity with WhatsApp Business and CRM tools is an advantage.
Pranav Creations is a leading B2B distributor of premium women’s ethnic wear, supplying top brands like Odhni, Inaya, Libas, andmore across PAN India. Known for our curated collections, we ensure high-demand designs that drive sales for retailers andwholesalers. With a strong presence in Chandni Chowk, we specialize in quality, trendy, and competitively priced apparel, making us atrusted partner in the ethnic fashion industry
Contact - 9625 939 810 (Mansi)
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Noida Sector 34, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have experience of selling women ethnic wear?
- What is your current / last salary?
Work Location: In person
**Speak with the employer**
+91 9625939810