Customer Service Representative

11 hours ago


MIDC Ranjangaon Ganpati Pune Maharashtra, India SK Outsourcing Pvt. Ltd Full time

Individuals in this position respond to and manage internal and external customer requests, orders, concerns, suggestions and complaints. Internally, the CSR interacts, gathers information, and coordinates related activities with sales staff, production planning, logistics, technical services and external vendors.

**CANDIDATES SHOULD HAVE ORDER PROCESSING EXPERIENCE IN SAP MODULE**

Essential Functions

Provides customer focused service to assigned accounts.

Responds to and manage customer orders from order entry to delivery and invoicing.

Understands and communicate the value of our products and services.

Understands customers' products, services, business operations and needs.

Communicates effectively over the phone and electronically.

Uses a variety of systems to enter and complete transactions.

Accomplishes work within set timeframes.

Key inside contact for specific customer/seller base.

Process incoming orders, confirm pricing and availability of product.

Advise customers of order status.

Provide relevant customer information to other departments: forecasts, personnel changes, address changes, receiving schedules, etc.

Timely and accurate administration of sales orders, customer complaints, material returns and credits.

Answer price and availability questions.

Respond to customer literature requests for MSDS, Certifications, etc.

Follow all applicable ISO procedures.

Use system reports and inquiries to drive activities that ensure superior customer service.

Process new customer/update requests.

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹450,000.00 per year

Schedule:

- Morning shift
- Rotational shift

Ability to commute/relocate:

- MIDC Ranjangaon Ganpati, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How many years of experience do you have in Order processing, Customer service and SAP?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

Work Location: In person



  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...


  • Pune, Maharashtra, India KuddleandCo Full time

    **Customer Service Representative Responsibilities**: **THIS IS AN ONSITE ROLE. BPO EXPERIENCE PREFERRED** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...


  • Pune, Maharashtra, India enhanceplus Consultant Full time

    **Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...


  • Pune, Maharashtra, India K Joshi and company Full time

    Customer service representative are often a client's primary point of contact with a company. The duties of a customer service representative include managing incoming calls and customer service inquiries. Generate sales leads. Keep records of customer interactions, process customer accounts and file document. **Job Types**: Full-time,...


  • Pune, Maharashtra, India Bangalore Startegic Company Full time

    Job Title: Customer Service Representative Location: Pune **Minimum 1 Year in International BPO into customer service is a must.** **Job Types**: Full-time, Permanent **Salary**: Up to ₹500,000.00 per year **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Commission pay - Performance bonus -...


  • Baner, Pune, Maharashtra, India Lydian Global Business Services Pvt Ltd Full time

    **We’re Hiring - Customer Service Representatives (CSR)** We are looking for **Customer Service Representatives** with a minimum of **1 year of experience** in customer support. **Languages Required (English + any one)**: - Punjabi - Tamil - Telugu **What we’re looking for**: Excellent communication skills Ability to work in a fast-paced,...


  • Pune, Maharashtra, India Optimas Solutions Full time

    **Customer Service** Representative** **About**Optimas**: Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This...


  • Pune, Maharashtra, India Biitcode Full time

    **Biitcode is urgently hiring for the post of Chat/Call Support Representative, On-Page, Off-Page SEO for our client. Our client is into food industry. Plz find the details below.** **Position: Chat/Call Support Representative, On-Page, Off-Page SEO** **Company Name - Ramadevi Foods** **Location: [Kharadi, Pune] Hybrid** **Requisites**: - 0 to 6 months...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Pune, Maharashtra, India Yorshr Full time

    **Greetings!!** We are leading HR consulting agency (YORSHR SERVICES Pvt. Ltd) in Pune since 1decade. We are predominantly in Recruitment IT and Non IT, HR Outsourcing, Contract Staffing, Career Counselling, and Training & Development. Currently, we are having an excellent opening with our esteemed client for Customer Service Representative. One of Our...