
Sre Sybase Application Support
2 days ago
**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor's Degree
**Travel Percentage**:
0%
**SRE Sybase Application Support -,Unix - Rotational Shifts**
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
**About the team**
**What you will be doing**
- Provide technical support for issues related to clients hosted environments for FIS Tax Reporting Solutions
- Deploy product upgrades/Patches on the clients Production environment
- Perform root cause analysis for production issues
- Coordination between different teams during a production incident / Client On-Boarding
- Design procedures for implementation, system troubleshooting and maintenance.
- Develop scripts to automate repetitive tasks, issues resolution scripting.
- 6 to 8 years of experience in similar Job position.
- Work on APAC/EMEA/US shifts and require weekend availability for frequent changes on the system.
**What you bring**:
**Essential Experience**:
- Fluent in spoken and written English
- Experience of supporting live systems or other experience of working with and troubleshooting software in a business setting
**Desirable Experience**:
- Financial markets knowledge
- Experience of multi-server distributed systems
**Essential Technical** **Skills**:
- At least 6 years in experience in Sybase ,Unix Working Experience in Production support
- Advance Linux Command
- Advance Shell Scripting
- Complex SQL
- Sybase Database
- 3rd party tools Management
- CRM (SNOW/Jira/Salesforce etc..)
- Worked on/with System and Application Monitoring tool.
- ITIL Foundation Certification
- Troubleshooting Skills
**Qualifications**:
- Computer Engineering Degree or equivalent professional experience.
**Competencies**:
Strong communication skills, client focus, planning, prioritizing and organization of work, team work and adaptability.
**What we offer you**
- Attractive benefits including private medical cover, dental cover, and travel insurance
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A modern, international work environment and a dedicated and motivated team
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A variety of career development tools, resources and opportunities
- The chance to work on some of the most challenging, relevant issues in financial services & technology
**Privacy Statement**
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
**Sourcing Model**
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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