Customer Experience Associate

3 days ago

Hyderabad Telangana, India Zomato Full time

**Key responsibilities**:

- As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address our online ordering customers' pressing needs and concerns and elevate the standard of Zomato's customer service.
- You start at ground zero to gain an understanding of our customers' sentiments and challenges.
- You will be relationship managers for our customers, providing them with new and exciting solutions.
- You will surface the key problems with other Zomato teams to help design better solutions.

**What you need to bring to the 'table'**:

- Zealous customer focus - experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy.
- Articulate communication - strong communication skills with proficiency in typing and speaking efficiently.
- Analytical mindset - handling problems is your forte You excel at managing the resolution process, ensuring that communication remains clear and concise throughout.
- Problem-solving skills - solution-seeking and problem-solving is your passion. Your proactive approach ensures timely resolution of all customer queries.

**What's in it for you**:
Here, you're not just an Associate, you are on the path to leadership. The possibilities are boundless, and within a year, you'll have the chance to grow and explore roles across sales, operations, program management, support, supply chain, and category teams, and be the future of Zomato

**Working model**:

- A 5/6-days model, every alternate week.
- We will operate in morning, afternoon, evening and night shifts.
- It's a work-from-office (WFO) role unless otherwise specified on the basis of business requirements.

**Screening and interview process**:
**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you interviewed with Zomato/ Blinkit/ Hyperpure/ Feeding India in the past?

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

  • Customer Support

    1 week ago

    Hyderabad, Telangana, India MoSahay Associate Full time

    Job description Role Customer Support/Merchant Support Associate. Industry Type - BPO. Employment Type-Full Time, Permanent. Education Qualification - Tech Mahindra Info City Gate no 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081. **Job Types**: Full-time, Permanent Pay: ₹22,000.00 -...

  • Customer Associate

    3 days ago

    Kondapur, Hyderabad, Telangana, India dantomresources Full time

    We are Looking for Customer Associate for our Organization Experience: 1+years Location: Hyderabad Roles and Responsibilities: - Experience in Customer associate or related field. - Languages: Telugu, Hindi, English. - We have Vacancy for Night shift. - Good Communication Skills. Contact no: 9133744259 **Job Types**: Full-time, Permanent Pay:...

  • Customer Support Representative

    6 days ago

    Punjagutta, Hyderabad, Telangana, India MoSahay Associate Full time ₹ 84,000 - ₹ 2,40,000 per year

    What We're Looking For: Customer support​Education: Any Graduate can apply.​Experience: 6 to 12 months as an Agent is preferred (Band U1).​Communication: Must be fluent in English with Hindi (or Telugu).​Skills: Excellent communication, phone, and interpersonal skills.​Key Role Details:​Role: Agent Exp​Work Mode: Work from Office.​Schedule:...

  • Customer Support Associate

    2 weeks ago

    Hyderabad, Telangana, India MoSahay Full time

    **Job Description: Customer Support Associate** **Position Overview**: As a customer support associate [, you will play a crucial role in providing exceptional customer service to clients and customers who speak Hindi & English. Your primary responsibility is to address inquiries, resolve issues, and ensure overall customer satisfaction through various...

  • Experience Design Associate

    1 day ago

    Hyderabad, Telangana, India JPMorganChase Full time

    **JOB DESCRIPTION** Join as a key team player in experience design, contributing to impactful user experiences in the digital financial space. As an Experience Design Associate within the Design and Customer Experience team, you will be instrumental in shaping our offerings within the broader user journey. Collaborate with senior UX leads to execute tasks...

  • Customer Support Associate

    2 weeks ago

    Hyderabad, Telangana, India Careers at Tide Full time

    **Department: Member Support** **Who are Tide**: At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the...

  • Customer Service Associate

    1 week ago

    Hyderabad, Telangana, India Triedge Solutions Full time

    Position : Customer Service Associate Location**: Hyderabad** **Job Role**: - Eligibility Criteria: - Recent graduates - Open to graduates from diverse academic backgrounds such as BCA, MCA, B.Com, BBA, MBA, Engineering, and related fields - Strong communication skills, a problem-solving mindset, and eagerness to learn are highly valuedLocation: NagpurIf...

  • Customer Service Associate

    2 weeks ago

    Gachibowli, Hyderabad, Telangana, India Intellica Logic PVT ltd Full time

    **Greetings from 3G HR Services!!!!** We are Hiring For **Customer Service Associate ( Chat Process )** Designation **:Customer Service Associate (Non-Voice Process)** Location **:Gachibowli, Hyderabad** Shifts **:Night shifts only** **6 days working with rotational off** **2 Way Cab Provide upto 30km Radius** **Assessments : Versant English written Test...

  • Associate Customer Success Executive

    1 week ago

    Hyderabad, Telangana, India Thomson Reuters Full time

    Are you looking for a dynamic role that involves closing renewals, identifying growth opportunities, and engaging with customers across virtual channels? As an Associate Customer Success Executive, you’ll play a pivotal role in driving satisfaction and revenue growth. **Shift Timing - 2:00 PM - 11:00 PM** **Hybrid Work Model: Work from Office Twice a...

  • Customer Support Associate

    3 days ago

    Hyderabad, Telangana, India Conneqt Business Solutions Limited Full time

    **Job Title**: BPO Voice Process Associate **Location**: Ranigunj, Secunderabad **Job Type**: Full-Time, Permanent **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and efficient manner. - Provide accurate information regarding services, products, and solutions. - Resolve customer queries and concerns while...