Front Office Executive/crm

23 hours ago

Pollachi, India Vaiyagam Finance Limited Full time

**About the Company**: At Vaiyagam Finance Limited, we pride ourselves on delivering exceptional service and building lasting relationships with our clients. As a leading financial services company, we are dedicated to providing a welcoming and professional environment for both our team members and visitors.

**Position Overview**:We are currently seeking a skilled Front Office Executive/CRM to join our team. This role is pivotal in ensuring the smooth operation of our front office, providing outstanding customer service, and managing our CRM system effectively.

**Key Responsibilities**:

- Greet and welcome visitors with warmth and professionalism.
- Answer and direct incoming calls to the appropriate department or individual.
- Maintain a tidy and organized reception area, ensuring a professional and welcoming atmosphere.
- Manage customer inquiries and provide accurate information about our products/services.
- Oversee the Customer Relationship Management (CRM) system, ensuring accurate and up-to-date data entry.
- Assist in administrative tasks, including correspondence, scheduling, and general office support.
- Collaborate with various departments to ensure seamless communication and customer service delivery.

**Qualifications**:

- Proven experience in a front office, receptionist, or customer-facing role.
- Proficiency in Microsoft Office suite and familiarity with CRM software.
- Exceptional communication skills, both verbal and written.
- Strong organizational and multitasking abilities in a fast-paced environment.
- Professional demeanor, with a strong focus on providing excellent customer service.

Pay: From ₹8,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Location**:

- Pollachi, Tamil Nadu (required)

Work Location: In person

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