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Front Office Assistant

3 weeks ago

Pollachi, India IBEX RIVER RESORTS , POLLACHI Full time

Preferred Immediate Joining work place pollachi

**Experience (minimum 01 years experience)**
- Handling calls, Check in, Check outs,
- Handling all reservation inquiries whilst maintaining a good relationship with travel agents and customers.
- Manage and maintain accurate information in the reservation system.
- Ensuring guest requirements are met by liaising with hotel teams.
- Ensuring an efficient and professional service on all guest communication channels.
- Actively sell hotel facilities and promotions with a positive up-selling approach.
- Updating reservations reports and system with accurate information.
- Previous hotel / group reservation experience will be a definitive advantage.
- Sound knowledge on hotel reservation systems.
- Excellent written and verbal communication in English.
- The ability to multitask and work under pressure.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Rotational shift

**Education**:

- Diploma (preferred)

**Experience**:

- Receptionist: 1 year (preferred)

Expected Start Date: 07/05/2025