Associate, Technology

**Technology**:
Harness next-generation technologies to drive innovation and help our clients build better portfolios.
- ** Your Key Responsibilities**: - Have at least 8-10 years relevant experience in IT. - Have a good and relevant degree. - Preferable ITIL certified. - Good knowledge of Incident and Problem Management. - Be an excellent communicator in English, both written and verbal. - Good Telephone\Chat etiquettes. - Be both creative and imaginative in their thinking and approach to problem diagnosis, as well as being structured and disciplined when following process. - Be results oriented. - Be client oriented. - Be service oriented. Having experience of below will be add-on: - VB scripting. - Global Protect -VPN. - MFA. - Teams Telephony
- ** Your skills and experience that will help you excel**: - Be an excellent in Windows desktop support with remote tools - Good knowledge on Windows Server Administration (2012 and above) \ Azure AD. - Good knowledge on Active Directory Configuration and troubleshooting. - Good knowledge on Microsoft Exchange 2016 and O365. - Good Knowledge on PowerShell. - Good Knowledge on DNS, DHCP, DFS, Proxy, Group Management, Group Policy. - Liaising with IT colleagues and vendors from around the globe. - Administration knowledge on MDM Intune. - Working knowledge of Exchange Online \ Office 365, Azure Active Directory, Azure PIM Management, Teams Admin center, SharePoint Online, PowerBI\Power App, Microsoft Streams and OneDrive, Intune, PowerShell scripting, Desktop Infrastructure (VDI). - Desktop Windows 10/Office/ O365 / and other common desktop related support. - Advanced troubleshooting and problem-solving skills. - Demonstrable ability for automating tasks using current and industry accepted scripting languages. - Ability to spot and address issues that require attention before they are raised by the user community - Ability to learn and master new technologies - Industry certifications a plus
- ** About MSCI**:
**What we offer you**
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

**To all recruitment agencies**

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

**Note on recruitment scams**- Quotes from Rahul Kulkarni, Andrew Schoewe, Eva Szadeczky-Kardoss

There is fast decision-making and lots of accountability - you get a lot of ownership. If you think something is a good idea from a technology perspective, you’re free to pursue it. Everyone’s voice is heard and appreciated.

**Rahul Kulkarni** **|** Technology
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It’s our job to disrupt MSCI and come up with new ways of working - that’s why it’s such an exciting environment.

**Andrew Schoewe** **|** Technology
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I learn something new every day, if not about technology then about climate or finance. I came for the software engineering challenge, but I stayed for the chance to make a difference to our climate.

**Eva Szadeczky-Kardoss** **|** Technology
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**Benefits**:

- MSCI is committed to providing a competitive benefit package to you and, where applicable, your family.National Pension System