Business Analysis Advisor

8 hours ago

Gurugram Haryana, India NTT DATA Full time

**Key Responsibilities**:Stakeholder Engagement**:
Collaborate with Account Leaders and Delivery Managers to understand operational challenges and improvement opportunities.

**Problem Analysis & Solution Design**:
Analyze current processes, identify inefficiencies, and propose automation or optimization solutions using internal platforms (e.g., Power Platform, M365 Copilot, etc.).

**Business Case Development**:
Create compelling business cases with ROI analysis, cost-benefit evaluation, and risk assessment to support project initiation and funding.

**Project Initiation & Governance**:
Drive the approval process with internal governance teams, ensuring alignment with compliance, audit, and transformation goals.

**Tool & Platform Enablement**:
Leverage internal tools and digital assets to design and implement scalable solutions that enhance delivery and operational performance.

**Performance Tracking & Reporting**:
Define KPIs, track project outcomes, and report progress to leadership and stakeholders.

**Key Skills & Qualifications**:
Proven experience in **business analysis**, **process improvement**, or **digital transformation** within a BPS or shared services environment.

Strong understanding of **operational metrics**, **efficiency levers**, and **cost optimization** strategies.

Ability to translate business pain points into **technical or process solutions**.

Experience with **Microsoft Power Platform**, **M365 Copilot**, or similar internal automation tools.

Excellent skills in **stakeholder management**, **communication**, and **influencing** across cross-functional teams.

Proficiency in creating **business cases**, **financial models**, and **project charters**.

Familiarity with **compliance**, **audit trail**, and **governance frameworks**.

Bachelor's degree in Business, Operations, or related field; MBA or equivalent is a plus.

**Preferred Attributes**:
Experience working in a **global delivery model**.Exposure to **Life and Annuity Insurance** or similar domains is a plus.Certification in **Lean Six Sigma**, **CBAP**, or **Agile methodologies** is desirable.

LIBPO

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