Customer Advisor

2 days ago

Guwahati, India Whiteforce Full time

| **0 - 2 Years**:

- | **100000 - 200000**

Job ID

**JB_JOB26963**

Description
- 1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers. - 2. Ensure follow up of the missed calls that come either during other calls or during non-working hours. - 3. Responsible for replying to all E - Mails that comes through the website, portals and other online sources. - 4. Must ensure the following up of: - Call Back - Call Drop - 5. They must also ensure that all leads coming to them through various sources are immediately entered in the CRM - 6. Attending of all web chats online and ensure that all queries are adequately responded to within the given time frame. - 7. Responsible for following up of the Digital Leads. - 8. One needs to acquire Face to Face appointments from all prospects. - 9. One needs to attend walk in customers at our H.O. - 10. One is expected to follow instructions & abide by rules & regulations of the company as well as that may be laid by the respective reporting authority from time to time in the interest of the business

**Skills**:
telecalling, customer service, excellent communication skill

Experience requirements

0 - 2 Years

Company Profile

Contact : Apeksha

Mobile:
+91-XXXXXXXXXX |

  • Service Advisor

    17 hours ago

    Guwahati, India OSL Full time

    Service advisors build strong relationships with their customers so that they can give in-depth advice on what is best for them with regards to repairs, cleaning, maintenance, warranty, body work, insurance and more - everything needed to care for the vehicle. **Salary**: From ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: -...

  • Service Advisor

    6 days ago

    Guwahati, Assam, India Jigyaush Auto World Full time

    An automobile service advisor's job description includes a variety of responsibilities, such as: - **Customer service**: Greeting customers, answering questions, and maintaining customer rapport - **Repair assessment**: Listening to customers, inspecting vehicles, and determining the type of service needed - **Repair order preparation**: Writing repair...

  • Service Advisor

    3 days ago

    Guwahati, India MAA Tripureswari Agency Full time

    **Full Job Description** - Greet customers when they arrive at the parts and service - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Answer questions about service outcome (after consulting with mechanic if necessary) - Advise customers about warranty protections and potential cost savings - Help customers...

  • Front Desk Receptionist

    5 days ago

    Nalapara, Guwahati, Assam, India Axom motors (Mercedes-Benz) Full time

    Completion of service reception - Supporting the Service Advisors in completing service reception. - Providing support in the provision of mobility services. - Agreement of the vehicle return time and method and forwarding of data to the Certified Service Advisor. Vehicle handover - Supporting the Service Advisors during vehicle handover. - Reporting...

  • Telecaller

    6 days ago

    Guwahati, India Indigi Consulting & Solutions Pvt. Ltd Full time

    **Role - Telecaller Executive** **Know about us**: **Desired profile**: - Should have strong knowledge in IT - Must have knowledge in ERP (SAP preferred) - Good communication interpersonal and skill - Job Location -Guwahati, Assam (Should be willing to relocate to Guwahati) - Travelling is required for client meetings - Must have PowerPoint/Excel/Word...

  • Telecaller

    2 days ago

    Guwahati, India Indigi Consulting & Solutions Pvt. Ltd Full time

    **Role - Telecaller Executive** **Know about us**: **Desired profile**: - Should have strong knowledge in IT - Must have knowledge in ERP (SAP preferred) - Good communication interpersonal and skill - Job Location -Guwahati, Assam (Should be willing to relocate to Guwahati) - Travelling is required for client meetings - Must have PowerPoint/Excel/Word...

  • Showroom Hostess

    3 days ago

    Guwahati, Assam, India Axom Cars LLP. Full time

    Greetings for the day! **Education: Any Graduate, Diploma in Hotel Management, Diploma in Hospitality Management.** **Experience: Minimum 1 year in relevant profile preferred.** **Personality Traits**: Good communication and interpersonal skills. Pleasing personality. The tasks a Showroom Hostess is expected to perform include: 1. Serves as a front-line...

  • Executive Branch Director

    1 day ago

    Guwahati, Assam, India beBeeBusiness Full time ₹ 30,00,000 - ₹ 60,00,000

    Lead Business ManagerJob Summary:Take ownership of managing performance for Managing Partners & Agent Partners to drive growth and excellence.Maintain a self-improvement plan to lead by example and have adequate control over your team.Continuously network to source high-quality Agents from the market.Ensure Agent Partners and health agents' income in your...