Service Manager

1 day ago

Guwahati, Assam, India HONDA BIGWING GUWAHATI WEST Full time ₹ 2,16,000 - ₹ 2,68,400 per year
  • Lead, motivate, and manage a team of technicians and service advisors.
  • Conduct performance reviews and develop career growth opportunities for team members.
  • Build and maintain strong relationships with customers, ensuring their needs and concerns are addressed promptly.
  • Resolve customer complaints or issues related to service in a professional and timely manner.
  • Ensure customer satisfaction by providing timely updates on vehicle service status and any necessary repairs or maintenance.
  • Prepare and submit regular reports on service department performance, customer feedback, and vehicle service trends.
  • Analyze service data to identify areas for improvement and develop strategies to optimize efficiency and profitability.

Job Types: Full-time, Permanent

Pay: ₹15, ₹22,000.77 per month

Work Location: In person

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