Service Advisor

5 days ago

Guwahati, India Global Prospects Full time

**Guwahati**
- AddThis Sharing Buttons- Share to Facebook- Share to Twitter- Share to LinkedIn- Share to Pinterest- Share to More- RSS FeedWe are urgently hiring for a Service Advisor for an eminent Automobile Dealership in Guwahati.
Salary - 12K to 15 K
Educational Background:
Graduate / Diploma / AMIE
Experience: 5 plus years in commercial vehicle experience
Duties
- Ascertains automotive problems and services by listening to customer's description of

symptoms; clarifying description of problems; conducting inspections; taking test drives;
checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explaining

provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's

payment, including deductibles.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as

well as repairs and services required; obtaining approval signatures; entering RO into service
database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle;
obtaining customer's approval of estimates; obtaining and providing contact telephone
numbers; answering questions and concerns; arranging towing and temporary
transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Updates job knowledge by participating in educational opportunities; reading

manufacturers' publications.
- Enhances organization reputation by accepting ownership for accomplishing new and

different requests; exploring opportunities to add value to job accomplishments.
Reporting To: GM - Service
- Experience- 4 - 5 Years- Salary- 1 Lac 50 Thousand To 1 Lac 75 Thousand P.A.- Industry- Engineering/ Engineering Design / R&D / Quality- Qualification- Diploma, Advanced/Higher Diploma, B.Tech/B.E- Key SkillsService Advisor

Automobile Engineer

Workshop Incharge

Automobile

Automobile Technician

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