Canary

23 hours ago

Navi Mumbai Maharashtra, India QualityKiosk Technologies Full time

DEMNavi MumbaiPosted On
05 Sep 2025
End Date
04 Nov 2025
Required Experience
0 - 1 Years
- Basic Section

No. Of Openings

0

Designation

Trainee Test Engineer

Closing Date

04 Nov 2025
- Organisational

MainBU

Cloud

Sub BU

DEM

ParentCC

COGS

CostCenter

COGS

Legal Entity

QualityKiosk Technologies Private Limited

Legal Entity Location

Navi Mumbai

Country

India

Region

India

State

Maharashtra

City

Navi Mumbai

Working Location

Ghansoli

Client Location

NA
- Skills

Skill

MONITORING

COMMUINCATION

Highest Education

B.TECH/B.E

CERTIFICATION

NON MANDATORY

Working Language

ENGLISH**JD No.**

SM-TTE

**Role**

Operations Monitor Engineer

**Position/ Designation**

Trainee Test Engineer

**Reporting to**

Team Lead

**Position Statement / Purpose**:
**Key Deliverables (Key Result Areas)**:

- Application Monitoring
- Sanity Check
- Communication Skills
- Escalation Process
- Working Effectively on Timely Alerts
- Task Management

**Key Responsibilities (Job Description)**:

- ** Application Monitoring**:

- ** Sanity Check**:

- ** Effective Communication**:

- Proactive and prompt communication with clients to resolve their queries quickly and accurately.
- ** Escalation Process**:

- ** Working Effectively timely alert**:

- All the failures captured by automation should be analysed and raised to respective stake holders in timely manner.
- ** Task Management**:

- Job demands efficient task management with good Analytical, Logical Reasoning Skills with Smart and quick thinking.

**Key Performance Measures and KPIs**:

- Defects Handling
- Average Handling Time
- Timely Escalation to the client
- No Client Complaints and Internal defects
- Accuracy and Completeness
- Effective Communication with internal and external stake holders

**KPIs -**
- ** Performance**:

- Quick Thinking along with managing multiple tasks
- Highlight and raise alert in the stipulated time
- No internal & external compliant defect
- Monitoring and meeting SLA
- Correctness of Transaction
- Adherence of the process defined.
- **
Organizational Process Adherence**:

- Maintaining office decorum
- Following code of conduct policy
- **
Skills Enablement**:

- Refresher Sessions
- Learning & Development certifications
- Attending Enhancement Session by learning & development team
- Attending Learning & development sessions organized by the team

**Key Decision Pointers (capture any decision-making authority, if any)**:

- Analysis of error captured by automation

**Mandated Certifications in the role**:

- Certification courses related to domain & process

**Linked Career Roles -**
- Manual test engineer to Automation Engineer
- Performance engineer
- Through learning and certifications, Internal Job Rotations available across the organization.

**Background**:

- **
Education**:

- Graduates - BE/B Tech (IT, Computer Science, EXTC), BSc/MSc (IT)/MCA or equivalent
- ** Work Experience**:

- 0 to 6 Months
- **
Technical**:

- Knowledge mobile browser testing (preferred)
- Knowledge of monitoring
- **
Behavioural/Soft Skills**:

- Communication skills
- Ability to prioritize tasks.
- Punctuality
- Willingness to work in shifts.
- Willingness to reskill/upskill

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