Telesales Advisor

4 days ago

Andheri West Mumbai Maharashtra, India City Credit Management Full time

Responsibilities:

- Conduct outbound and inbound calls to individuals seeking guidance on debt management and financial planning.
- Provide empathetic and informative counseling to clients to understand their unique financial situations and goals.
- Analyze clients' debt profiles, including credit card debt, loans, and other financial obligations, to develop tailored debt repayment plans.
- Educate clients on effective debt management strategies, budgeting techniques, and financial goal setting to help them achieve long-term financial stability.
- Collaborate with clients to provide comprehensive financial plans focusing on debt reduction, savings goals, and wealth-building strategies.
- Recommend debt consolidation, debt restructuring, or debt settlement options based on clients' specific needs, and guide clients through the process.
- Keep updated on industry regulations, debt management best practices, and financial products relevant to debt management and personal finance.
- Meet or exceed monthly and quarterly sales targets and Key Performance Indicators (KPIs).

**Requirements**:

- Any Diploma / Bachelor's degree
- Strong communication skills and ability to convey complex financial information in an understandable manner.
- Experience in Domestic/International process in a BPO would be preferred.
- A positive attitude, resilience, and the ability to work effectively in a team environment.

Pay: ₹18,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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